Governance and security
Human oversight is embedded in delivery, not added afterward.
Governance model covering action boundaries, privileged approvals, evidence capture, and exception escalation.
- Decision boundaries that separate advisory automation from privileged action
- Credential handling around least access and clear ownership
- Escalation rules for anything outside approved policies or thresholds
- Auditability across implementation, support, and AI-assisted operations
BoundaryHuman sign-off required for privileged changes
EscalationException path routed to named operators
AuditActions logged across workflow, infrastructure, and approvals
ResilienceFallback to human-led operations when automation boundaries are reached